FAQ
What is Climb for Clean Air?
is a mountaineering training and fundraising program benefiting the American Lung Association. Participants train to successfully summit a mountain of their choice (Mt. Rainier, Mt. Hood or Mt. Baker). During this time, they raise awareness for the American Lung Association's programs and activities through their individual fundraising campaigns. The American Lung Association provides training, lodging, guides and technical equipment for the climb itself as well as the platform for a life changing experience!
Go to the Home page. At the top of the page choose the REGISTRATION option on the above menu. Then, click on the Register for the Climb link and choose your mountain. Follow the steps through the registration process from here. Once the transaction is complete, you will receive a confirmation email receipt.
What is unique about this website?
This website offers the capability for individuals to not only register for the event, but also collect donations from their friends and family through an efficient mechanism. Each climber can track the progress of donations collected through viewing secured online reports.
What is my username and password for?
When you register for Climb for Clean Air, you will receive an individual web page created just for you! Here, friends and family can sponsor your climb through an on-line donation (there are also mail-in donation forms on the site if they would rather mail-in their donation), and much more. The username and password you create when registering will allow you to login. This center will have an area that lists all of your donors, any special fundraising levels you have to reach, and an area that has email templates (both donation asks and thank you letters). You can then send these out to people you know, and from the email lists you can upload into the center.
Use your Participant Center to help meet your fundraising goal! Click on the picture below to view our short HOW TO VIDEOS that will guide you through logging into your center, to sending out that first donation ask email.
What do I need my own webpage for?
Your web page will:
- Show your current fundraising total.
- Have an email function that will allow you to invite people to donate towards your fundraising efforts.
- Provide a report area that will allow you to keep track of the donations you receive.
When you send an email to your family and friends asking for a donation, all they have to do is click on the link at the bottom of the page (under "Login to visit my personal web...") to end up at your center. They just need to fill in the amount they are giving, and any other required information needed to process their gift. Once processed, they will receive an emailed receipt. There is also a downloadable mail-in donation form to use if they would rather mail their donation.
How do I personalize my web page?
You can personalize your page by clicking on the “MY PERSONAL PAGE” option in the top menu of your Participant Center. Here, you can add a personal photo, video, blog to keep your donors updated on your progress, and you can change/add more text.
- To change the photo, click on the "Photo/Video" button on the right side of the page. Then click “Choose File” button and select from your photos. Then, click “Save/Upload.” Make sure your photo is in .jpeg format with a maximum size of 2440px by 2440 px.
- To add a video instead of a photo, choose the Video option and past the link to your video in the field that appears.
- To add a blog, click the "Components" button on the right side of the page and check the box next to, “Enable Personal Blog.” To start posting and editing, ensure you are still logged you’re your Participant Center.
- To change the text, just type in the Title or Body text boxes already on the page.
Can I create my own website address?
Yes, you can create a personal address for your web page. Log into your Participant Center and click, “MY PERSONAL PAGE” from the top menu. On the top of this page look for "Personal Page URL: (URL Settings)" and click on the link "(URL Settings)". You can update the field that appears. This address link is automatically included in any emails that are sent through the MY EMAIL communications, so we advise you not to change it once you have sent out the link! You may also copy and paste this link into any other form of messaging.
I forgot my Username and Password. How can I find out what they are?
Remember that your username and password are case sensitive. To have either one emailed to you, go to the home page and on the top right of the page, click on the "Login" link. You will now be able to see the link, Forgot Username or Password. Just click on that link and follow the instructions.
Is my information secure?
Yes. Convio has made every effort to protect your information. We use industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information are secure. We have also installed an encryption engine on our database server so that your data is securely stored.
Why is the "Donate" search not finding a Climber that I know has registered?
You must type in the first name or last name of the Climber exactly how it is spelled. It is not case sensitive. If you have a problem locating a Climber that you are sure has registered, please contact Guillermo Madera by email at climbmtp@lung.org for help.
I've never raised this much money before. Does the Lung Association provide information or tips on fundraising?
The average climber raises well over the minimum - even those who have never done fundraising before! The Lung Association has sample letters and fundraising ideas from successful climbers' fundraising campaigns; you can modify these to fit your needs. Check out our Fundraising Tips page for more ideas! The professional fundraising staff at the Lung Association is available to answer questions and to help you plan your campaign. Please contact Wesleigh.jones@lung.org for help with your fundraising. Please contact climbmtp@lung.org for help with your fundraising.
Can friends and family make a donation to a Climber by going through the main website?
Yes, on the home page of the website, friends and family may locate a Climber by clicking on the "Donate" button on the top of the website home page, then typing in the name of the Climber to bring up the climbers name. Once they click on the climbers name, they will be directed to the Climber's personalized donation page. These pages also have a downloadable mail-in donation form for those who would rather mail their donations in.
What do I do with the donations I collect?
You will need to send your donations to us at the Lung Association, along with the climber Donation Collection form (make sure to put your name at the top so we know whose account to credit).
- Checks should be made out to the American Lung Association or ALA.
- If someone makes a check out to your name, turn it over and write "Pay to the Order of ALA," and sign it in the endorsement block on the back. You can then send it in with the other donations along with a Donation Collection Form. (Our bank won't let us deposit checks made out to you.)
- Credit card donations can be made by completing the credit card form and mailing it to us, or through www.climbforcleanair.org. Online, they’ll go to your personal page for a secure online donation.
- Send your company matching gift forms in with your donations. If the company has an online process for matching gifts, please send in a copy (paper or electronic) of the email verifying the donation and match to climbmtp@lung.org so we give you credit for the matching gift!
- Remember to send all donations in with an accompanying Climber Donation Collection Form. This way you get credit for each donation! Also, always keep a record of your donors and the amount they give. This way, we have clear records to look through for an error if there are any discrepancies.
Can I ask my company or other corporations to sponsor me?
Yes! Some companies sponsor the entire fee, others will match your fundraising efforts, and others will partially sponsor. Try to ask for fundraising early in their business year as most companies plan their budget between October and December for the following calendar year. Visit our Climber Sponsorships page for more information on climber sponsorships and the benefits that they receive for sponsoring you.
Is a portion of the registration fee a donation?
No, but the registration fee will count towards your fundraising goal!
How can I see who has donated to me?
To find out who donated to you, login to your Participant Center and click on the "MY PROGRESS" option in the top menu. Scroll down to the bottom of the page to view a list of your donors and their information. You can also view your donors on your personal web page. This page shows your current fundraising account balance and who has donated to you. Sometimes it takes us up to a week to process the checks you send. If your account balance doesn't look right to you, be sure to call us and ask about it. Also, when an online donation is made in your name, you will receive an email from us telling you the name of the donor.
What about equipment for the climb?
Technical equipment rentals will be provided. Timberline Mountain Guides Mazamas nd Rainier Mountaineering, Inc. supply us with a detailed list of equipment. This information will be available for all climbers. There will also be special discounts for some of the equipment that climbers need to purchase on their own. Visit our Gear Essentials page for more information.
What about food for the climb?
Rainier: For information about food, visit the RMI Mt. Rainier site.
During the Technical Snow Climb (Day 1) and the Summit Climb (Day 2), you must provide your own lunch and snacks. A celebration meal will be provided the day of your summit attempt.
Mt. Hood: The Lung Association provides dinner at Silcox Hut the night before your climb and breakfast after your climb. Evening after your climb, there is also a celebration dinner hosted by the Lung Association for climbers. During the Technical Snow Climb (Day 1) and the Summit Climb (Day 2), you must provide your own lunch and snacks.
Baker: For information about food, visit the RMI Mt. Baker site.
Who is the American Lung Association?
The American Lung Association is the oldest voluntary health agency in the nation. We began a century ago working on cures for tuberculosis. Today we are dedicated to preventing and curing lung disease and promoting lung health through research, advocacy, and nationwide services for those with asthma and other lung diseases.
How many people are affected by lung disease?
More than 35 million Americans suffer from chronic lung disease. Asthma affects more children than any other chronic disease. Every day in this country, 11 people die from severe asthma attacks. Few know that lung cancer is the most common cancer related death; taking more lives than breast, colon, and prostate cancer combined. Learn more>>
Who does the money raised support?
Money raised for the American Lung Association will be used to provide local programming, fund national research initiatives, prevent lung disease, and promote lung health.
How does the American Lung Association utilize the contributions?
Funds raised during go directly to lung disease research and programs of the American Lung Association. These funds make it possible to provide asthma education programs to hundreds of elementary school children statewide, fund teen and adult smoking cessation programs, provide support groups to adults with lung disease, advocate for stronger laws to protect lung health, and support research and education for cures and better treatment of lung cancer and other lung diseases.
How can I learn more about the American Lung Association and its programs?
Visit www.Lung.org.
Will Convio put my name on various mailing lists?
Convio only collects and maintains personal information that is voluntarily given to us. We will only share personally identifiable information with a third party if and when the individual submitting this information has permitted us to do so, or if we are required by law to do so. For more information, please read Convio's Privacy Policy. The American Lung Association (ALA) will also maintain a copy of your information. For more information, please read ALAO's Privacy Policy. The American Lung Association will also maintain a copy of your information. For more information, please read the Lung Association's Privacy Policy.
Thank You to Our Local Sponsors
