CFCA 2016 Rainier Climb

FAQ


What is Climb for Clean Air?

Climb for Clean Air is a mountaineering training and fundraising program benefiting the American Lung Association. Participants train to successfully summit a mountain of their choice (Mt. Rainier, Mt. Hood or Mt. Baker) while they raise awareness of American Lung Association's programs and activities through their individual fundraising campaigns. Climb for Clean Air is a once in a lifetime experience for the team members who join. The American Lung Association provides training, lodging, guides and technical equipment for the climb itself.

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How do I register online?

Go to the Climb for Clean Air Home page. At the top of the page choose the REGISTRATION option on the above menue, then click on the Register for the Climb link and choose your mountain. You will now be guided through the registration process. Once the transaction is complete, you will receive a confirmation email receipt.

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What is unique about this website?

This website is so unique because it offers the capability for individuals to not only register for the event, but also to collect donations from their friends and family through a much more efficient mechanism. Each climber can track the progress of donations collected through viewing secured online reports.

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What is my password for?

When you register for Climb for Clean Air you will have a personal center created for you. The password you create when registering will allow you to log into this center. This center will  have an area that list all of your donors, as well as any special fundraising levels you have reach, an area that has email templetes (both donation asks and thank you letters) that you may tweak, then send out to those you know from email lists you have uploaded into the center,  an individual web page created just for you (that you can also tweak) where friends and family may go and sponsor your climb through an on-line donation (there is also a mail-in a donation form on the site if they would rather mail-in their donation), and much more.

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What do I need my own webpage for?

Your web page will:

  1. Show your current fundraising total.
  2. Have an email function that will allow you to invite people to donate towards your fundraising efforts.
  3. Provide a report area that will allow you to keep track of the donations you receive.

When you send an email to your family and friends asking for a donation, all the family and friends have to do is click on the link at the bottom of the page (under "Login to visit my personal web...") to end up at your personal web page, then they will only need to fill in the amount that they want to give, as well as any required information that is needed to process their gift. They will also receive a receipt emailed to them once the gift has been processed. They will also find a downloadable mail-in donation form to use if they would rather mail their donation.

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How do I personalize my web page?

You may personalize your page by entering your Participant Center and clicking on the "MY PERSONAL PAGE" option on the top menu. Your page may be personalized by adding a photo to replace the one that is there, replacing the photo with a video, adding a blog to keep your donors updated on your progress and/or by adding/changing the text.

  • To change the photo, simply click on the "Photo/Video" button on the right of the page, then select the  "Choose File" button to choose a picture from your hard drive.  Now, click on the "Save/Upload" link to upload and save the photo (in jpeg format with a maximum size of 2440px by 2440px).
  • To add a video instead of a photo, choose the Video option and past the link to your video in the field that appears.
  • To add a blog, simply click on the "Components" button on the the right of the page (just under the Photo/Video button) and check the box next to "Enable Personal Blog".  While still logged in, go to your web page and start posting.  You will be the only one who can post on your page and you must be logged in to post.
  • To change the text, just type in either the Title or Body text boxes provided.

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Can I create my own website address?

Yes, you may create a personal address for your web page by entering your Participant Center and clicking on the MY PERSONAL PAGE option on the top menu. On the top of this page look for "Personal Page URL: (URL Settings)" and click on the link "(URL Settings)". You now may now create your person link in the field that appears. This website address will take you to your personal web page. This address link is automatically included in any emails that are sent through the MY EMAIL area so we advise you not to change it once you have sent the link out. You may also copy and paste this link into any other form of email.

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I forgot my Username and Password. How can I find out what they are?

Remember that your username and password are case sensitive. To have either one emailed to you, go to the Climb for Clean Air home page and on the top right of the page, click on the "Login" link. You will now be able to see the link, Forgot Username or Password. Just click on that link and follow the directions.

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Is my information secure?

Yes. Convio has made every effort to protect your information. We use industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet. We have also installed an encryption engine on our database server so that your data is securely stored.

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Why is the "Donate" search not finding a Climber that I know has registered?

You must type in the first name or last name of the Climber exactly how it is spelled. It is not case sensitive. If you have a problem locating a Climber that you are sure has registered, please contact Clara by emailing her at Clara.Foleen@Lung.org or calling her at 503-718-6149 for help.

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I've never raised this much money before. Does the Lung Association provide information or tips on fundraising?

The average climber raises well over the minimum - even those who have never done fundraising before! The American Lung Association (ALA) has sample letters and fundraising ideas from successful climbers' fundraising campaigns for you to modify to fit your needs on our Fundraising Tips page. The professional fundraising staff at the ALA is always available to answer questions and to help you plan your Climb for Clean Air campaign. Please contact us at ClimbMtP@lung.org for help with your fundraising.

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Can friends and family make a donation to a Climber by going through the main website?

Yes, on the home page of the website, friends and family may locate a Climber by clicking on the "Donate" button on the top of the page, then typing in the name of the Climber to bring up the climbers name.  Once they click on the climbers name, they will be directed to the Climber's personalized donation page. These pages also have a downloadable mail-in donation form for those who would rather mail their donations in.

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What do I do with the donations I collect?

You will need to send in your donations along with the Climber Donation Collection form (make sure to put your name at the top so we know whose account to credit).

  • Checks should be made out to the American Lung Association or simply ALA.
  • If someone makes a check out in your name, simply turn it over and write "Pay to the Order of ALA" and sign it in the endorsement block on the back, then send it in with the others along with a Donation Collection Form. (Our bank won't let us deposit checks made out to you.)
  • Credit card donations can be made by completing the credit card form and mailing it to us, or having the individuals go online to www.climbforcleanair.org and then to your personal web page to donate. Online donations go through a secure website.
  • Send company matching gift forms along with your donations. If the company has an online process for matching gifts, please send in a copy (paper or electronic) of the email verifying the donation and match to ClimbMtP@lung.org so we know to give you credit for the matching gift.
  • Again, remember to send all donations in with an attached Climber Donation Collection Form to make sure you get credited for them and to always keep a record of your donors and the amount they have donated so if there is a discrepancy with our records we know where to start looking for the error.

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Can I ask my company or other corporations to sponsor me?

Yes, some companies will sponsor an employee for the entire fee; others will match your fundraising effort; while others will partially sponsor you if you have established a business relationship. It is advised to ask for fundraising early in their business year. Most companies plan their budget between October and December for the following calendar year. Visit our Climber Sponsorships page for more information on climber sponsorships and the benifits that they receive for sponsoring you.

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Is a portion of the registration fee a donation?

No, although the registration fee will count towards your fundraising goal. 

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How can I see who has donated to me?

To find out who donated to you, enter your Participant Center and click on the "MY PROGRESS" option on the top menu. Scroll down to the bottom of the page to view a list of your donors and their information. You may also view your donors on your personal web page. This page shows your current fundraising account balance and who has donated to you. It does sometimes take us up to a week to process checks you send in, but if your account balance doesn't look right to you, be sure to call and ask about it. Also, when an online donation is made in your name, you will receive an email from us telling you the name of the donor.

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What about equipment for the climb?

Some equipment will be provided. Timberline Mountain Guides and Rainier Mountaineering, Inc. supply us with a detailed list of equipment.  This information will be available for all Climbers.  There will also be special discounts for some of the equipment that Climbers need to purchase on their own. Visit our Gear Essentials page for more information.

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What about food for the climb?

Rainier

For more information about food, visit the RMI Mt. Rainier site.

Mt. Hood:

The ALA provides dinner at Silcox Hut the night before your climb and breakfast afterwards. There is also the Celebration Dinner that occurs the evening after your climb. You must provide your own lunch and snacks during the Technical Snow Climb Class (Day One) and the Summit Climb (Day Two).

Baker

For more information about food, visit the RMI Mt. Baker site.

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Will I get to meet Win Whittaker or Stacy Allison?

Yes, Win and Stacy are very involved with the program.

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Who is the American Lung Association?

The American Lung Association is the oldest voluntary health agency in the nation. We began a century ago working for cures for tuberculosis. Today we are dedicated to preventing and curing lung disease and promoting lung health through research, advocacy and statewide services for those with asthma and other lung disease.

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How many people are affected by lung disease?

More than 33 million Americans suffer from chronic lung disease. Asthma alone affects 6.2 children; it affects more children than any other chronic disease. Every day in this country, 11 people die from severe asthma attacks. Few know that lung cancer is the most common cancer related death; taking more lives than breast, colon and prostate cancer combined. But we don't just help people with lung disease. Learn more >>

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Who does the money raised support?

Money raised will be directed to so the American Lung Association to provide local programming, fund national research initiatives, prevent lung disease and promote lung health. 

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How does the American Lung Association utilize the contributions?

Funds raised from Climb for Clean Air go directly to lung disease research and programs of the American Lung Association. These funds enable us to provide asthma education programs to hundreds of elementary school children statewide, fund teen and adult smoking cessation programs, provide support groups to adults with lung disease, advocate for stronger laws to protect lung health, and support research and education for cures and better treatment of lung cancer and other lung diseases.

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How can I learn more about the American Lung Association and its programs?

Visit www.Lung.org.

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Will Convio put my name on various mailing lists?

Convio collects and maintains only personal information that is voluntarily submitted to us. We will only share personally identifiable information with a third party if and when the individual submitting this information has permitted us to do so, or if we are required by law to do so. For more information, please read Convio's Privacy Policy. The American Lung Association (ALA) will also maintain a copy of your information. For more information, please read ALAO's Privacy Policy.

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